CORONA VIRUS UPDATE
Surreal times 2020
Kigu From Home
To all of our customers old and new,
We are experiencing a situation never before encountered by any of us. It’s like a war with an invisible enemy! And it’s the world united against a common foe.
At Kigu, we are taking every measure we can to stop the Covid-19 virus from spreading. The well-being of our staff and our wonderful customers is our highest priority and we are closely monitoring the situation. We are following all government and local authorities’ advised precautions and will continue to do so.
In our warehouse and offices, all staff are following the WHO recommendations of hand hygiene with more care and attention than usual. We have had no incidence of suspected symptoms so far, but all staff have been prompted to stay at home for at least 14 days if they, or anyone close to them, show symptoms of cold or if they have visited high-risk areas.
Currently, our online stores remain open. However the shipping of orders is likely to be delayed by the impacts of this virus on staff availability, courier and postal services so please be understanding in these difficult times. Our Customer Care team remains available for advice and enquiries via email at: email@example.com but please do allow a little extra time for responses, deliveries and returns.
Please take good care of yourselves and look out for everyone else. Follow the guidelines and stay safe – in doing so you are directly supporting the people we need to look after the folk who fall prey to this virus. It is a scary time for everyone but also a very lonely time for many. Social media makes contact easy for most but check in with those without it. Don’t let anyone be scared and alone if you can help it.
The Kigucrew will do what we can to lift spirits – keep an eye out for some of the fun posts we have planned to brighten your days. Take care, stay well and be kind to yourself and to those around you.